Frequently Asked Questions??

  1. What is included in the price?
    $1,675 is a great value and all inclusive price. You get all the gear and provisioning you need, free van propane and free 2 propane bottles for the grill and basic insurance. And we provide ~800 additional miles free (~$200 – $400 other van rentals charge).
    We believe this one price is easier. And, when compared to the nickel and dime add-ons of our competitor our price is lower and gives you more leeway to go and travel without worrying about added costs.
  1. What gear comes with the van?
    Everything, including the kitchen sink! Vans come with sink, refrigerator (poor), two burner stove and 10 gallons of water and a full tank of propane. Provisioned gear includes kitchen ware, silver ware, pots/pans, frying pans, plates/mugs/glasses, linens or sleeping bags & pillow for 2, peeler, cork screw, kitchen towels, dish soap, folding table, table cloth, Coleman Eze up, containers/storage, 50+ quart cooler, Coleman Road Grill, 2 tanks of grill propane, first aid kit, matches/starter, shovel and Maine Snow & Nealy Axe.
  1. What is in season” What is out of season?
    In Season – May 20th to Sept 30th. Closed all other times.
  1. What if the van breaks down on my trip – road assistance?
    We will either refund remaining days rental or provide a substitute replacement van. We encourage you to get or have AAA Plus Road Assistance.
    If you are way far away you pay any towing fees and charges.
    We will fix it if possible — We will make arrangement to fix things via phone and/or tow it to the nearest garage for us to walk them though any diagnostics and fixes.
  1. What needs propane?
    The two stove burner inside the van kitchen and the Coleman grill
  1. How does the electric plugin work?
    The van has regular “home” outlets (120v) inside. Campsites have to offer electrical service; so most likely you need to be in a State or National Park or a private KOA-type camping site. Simply connect a power extension cord (heavy duty) and you have power inside the van.
  1. Why do I need insurance?
    These are vintage, restored vans and are rarer. They are expensive to repair. If you damage the van or are in an accident, you are responsible for all damage. Our basic insurance only covers ~$16,000. You will have to pay for all other damage above what our insurance provider will pay. We verify your coverage when we contact your insurance agent.
  1. What cleaning do I need to do upon return?
    Basic dusting, floor, kitchen, upholstery and all kitchen ware and dishes, etc. Additional cleaning fees may be charged for excess dirtiness. An example might be ground in gum, candy and food into the carpets, seats, beds and similar items.
  1. Why 60-90 minutes to check in?
    It is complicated. This is a hotel and vintage van and a kitchen. We inventory all gear with you and walk you through how to use all the items. You set up the canopy, the popup, swing tables, portable tables and a couple other camping gear items (stove and grill).
    In addition we walk you through all the van/automobile basics including shift pattern, emergency brake location, jack, special placement to jack, spare tire mechanics, oil stick, coolant location and a host of other vehicle related items.
    It is a standard as well so we expect to take a 5 minute drive with the dedicated drivers to ensure they indeed can successfully drive a standard shift and clutching.
  1. Does the rental price include roof racks accessories for a canoe or kayak?
    Yes, with additional arrangements and added fees made for the racks, kayaking and canoe outfitting.
  1. Are dogs allowed?
    Yes with special pre-arrangements and fees.
  1. How many people can the van accommodate?
    Our policy and insurance have a max of 4. But, with prior notice and additional fees we can possibly allow an additional child.
  1. Where do I pick up and drop off the vans?
    Pick up and drop off is at Freeport or Brunswick, Maine. Special airport, bus/train station and L.L. Bean pickup may be possible with advance notice.
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